With the exception of cold calling, a salesperson should always know the contacts name before making the sales call.

Question

Quizplus · Accepted Answer

It is always ideal for a salesperson to know the name of the contact they are reaching out to. It not only shows professionalism but also makes the conversation more personalized and effective. However, in the case of cold calling, where the salesperson has no prior information about the prospect, it may not always be possible to know their name beforehand.

With the Exception of Cold Calling, a Salesperson Should Always