Which of the following BEST describes ISO 9000?
A) The concept that all employees are valuable contributors to a firm's business, and should be entrusted with decisions regarding their work
B) The redesigning of business processes to improve performance, quality, and productivity
C) A program certifying that a factory, laboratory, or office has met the quality management standards of the International Organization for Standardization
D) A certification program attesting to the fact that a factory, laboratory, or office has improved environmental performance
E) The process of evaluating all work activities to determine the value they add for customers

Question

Quizplus · Accepted Answer

ISO 9000 is a certification program that recognizes that a factory, laboratory, or office has met the quality management standards of the International Organization for Standardization. It is focused on ensuring that a company's products and services consistently meet customer's requirements and that quality is being managed effectively.

Which of the Following BEST Describes ISO 9000