Once the salesperson and the customer have agreed upon how to resolve the complaint, the salesperson should do what?
A) Make sure the customer has realistic expectations and then implement the solution.
B) Allow the customer to vent.
C) Implement the solution.
D) Get the agreement in writing.
E) Both c and d

Question

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The Answer of Once the salesperson and the customer have agreed upon how to resolve the complaint, the salesperson should do what?
A) Make sure the customer has realistic expectations and then implement the solution.
B) Allow the customer to vent.
C) Implement the solution.
D) Get the agreement in writing.
E) Both c and d

Once the Salesperson and the Customer Have Agreed Upon How