In deciding whether to say no to a request that involves a time commitment, the professional nurse must consider:
A) the cost-benefit ratio.
B) the time commitment of coworkers.
C) ways to buffer saying no.
D) personal preference.

Question

Quizplus · Accepted Answer

The first step in learning the art of saying no is determining when to say it. The cost/benefit ratio of each opportunity must be evaluated in relation to the overall goal. If the activity will provide an overall benefit, obviously it must be given careful consideration. If it will not result in significant benefit, decline gracefully but emphatically.

In Deciding Whether to Say No to a Request That