Service design often must take into account the degree of customer contact as it affects the degree of customization (variability).

Name: Service design often must take into account the degree of customer contact as it affects the degree of customization (variability).
Brand: Quizplus
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Question

Quizplus · Accepted Answer

Customer contact can affect the degree of customization, as more customer contact often results in the need for more customization to meet individual needs and preferences.

Service Design Often Must Take into Account the Degree of Customer