The Communication Challenge (Scenario) Joanna works as the human resource manager for Horizon Software Ltd, a software development firm that focuses on the implementation of new technologies for major Australian, New Zealand and South-east Asian companies.Unfortunately, the past few months have been challenging because employees have become upset from the lack of communication among company managers.Joanna decided that it was imperative to conduct a communications workshop for these managers.
Refer to The Communication Challenge (Scenario).Steve, a company manager attending the communication workshop, asked Joanna to clarify the elements of the communication process.Joanna replied that all of the following are elements of the communication process EXCEPT ________.
A)message
B)sender
C)opinion
D)medium
E)receiver

Question

Quizplus · Accepted Answer

The elements of the communication process include message, sender, medium, and receiver. Opinion is not an element of the communication process.

The Communication Challenge (Scenario) Joanna Works as the Human Resource