Holistic marketers achieve profitable growth by expanding customer share, ________, and capturing customer lifetime value.
A) undermining competitive competencies
B) building customer loyalty
C) creating customer needs
D) renewing a customer base
E) cannibalizing products

Question

Quizplus · Accepted Answer

Holistic marketers aim to build customer loyalty by understanding their needs and providing them with a positive experience. This results in customers staying with the brand and potentially referring others, which helps to expand customer share and capture customer lifetime value. The other options (A, C, D, E) are not strategies for achieving profitable growth in a holistic marketing approach.

Holistic Marketers Achieve Profitable Growth by Expanding Customer Share, ________