When Kwan's computer stopped working,he called the company's technical support line.The technician followed a predetermined set of steps from a manual to diagnose and help Kwan fix his computer over the phone.The steps that the technician followed are an example of a(n)
A)algorithm.
B)mental set.
C)semantic network.
D)heuristic.

Question

Quizplus · Accepted Answer

The predetermined set of steps followed by the technician is an example of an algorithm, which is a step-by-step problem-solving procedure.

When Kwan's Computer Stopped Working,he Called the Company's Technical Support