Johannes has been a car mechanic for many years and is very good at diagnosing problems with cars.However,when an electric car comes into the garage,his approach to diagnosing the problem is unsuccessful.Johannes failure is likely the result of:
A)a conjunction fallacy.
B)an availability heuristic.
C)functional fixedness.
D)a mental set.

Question

Quizplus · Accepted Answer

Johannes' failure is likely due to a mental set, which is a tendency to approach situations in a certain way because that method has worked in the past. Since electric cars function differently from traditional cars, his usual diagnostic methods, which are based on his experiences with traditional cars, may not be effective.

Johannes Has Been a Car Mechanic for Many Years and Is