One of the Main Activities in the Systems Analysis Phase

Greater user involvement in the system development process usually results in ____. A) poorer communication B) more satisfied users C) slower development times D) both b and c

____ are especially important to a systems analyst who must work with people at all organizational levels, balance conflicting needs of users, and communicate effectively. A) Analytical skills B) Artistic skills C) Interpersonal skills D) Confrontational skills