Which of the following nonverbal behaviors is likely to help you establish trust and rapport with a patient?
A) Using medical terminology to establish your professionalism
B) Assuring the patient that now that the ambulance is here everything is going to be okay
C) Using an authoritarian tone of voice when addressing the patient
D) Walking briskly to the patient without rushing or running

Question

Quizplus · Accepted Answer

Walking briskly towards the patient without rushing or running portrays a sense of urgency to help the patient but also shows a level of professionalism and respect for their space. Using medical terminology and an authoritarian tone may come off as intimidating or impersonal, while assuring the patient that everything will be okay can be perceived as dismissive of their concerns.

Which of the Following Nonverbal Behaviors Is Likely to Help