Your partner has just asked Mrs. Jones, "Why didn't you call your physician's office for a prescription refill instead of calling 911?" This illustrates:
A) closed questioning.
B) empathetic communication.
C) an appearance of blaming the patient.
D) an attempt to educate the patient.

Question

Quizplus · Accepted Answer

The partner's question appears to place blame on the patient for not seeking medical help in the correct manner. This can be counterproductive and make the patient feel guilty or defensive. Using language that focuses on finding a solution and empowering the patient to take control of their health would be more effective.

Your Partner Has Just Asked Mrs