Part of active listening includes maintaining eye contact and using appropriate gestures in a process known as:
A) articulation.
B) facilitation.
C) formulation.
D) reflection.

Question

Quizplus · Accepted Answer

Facilitation involves using appropriate facial expressions, gestures, and body language to show interest and engagement in the conversation. Eye contact is also an important aspect of facilitation as it indicates that the listener is present and focused on the speaker. Articulation refers to the clarity and pronunciation of words, whereas formulation involves putting thoughts into words. Reflection is the process of summarizing and repeating back what the speaker has said to confirm understanding.

Part of Active Listening Includes Maintaining Eye Contact and Using