Which of the following goals set by an organization to measure effectiveness indicates that it is using the external resource approach to measure organizational effectiveness?
A) reduce production costs
B) increase coordination and motivation of employees
C) gain support of stakeholders such as government or environmentalists
D) reduce delivery time to customer

Question

Quizplus · Accepted Answer

The goal of gaining support from external stakeholders such as government or environmentalists indicates that the organization is using the external resource approach to measure effectiveness. This approach focuses on acquiring and using external resources such as support from stakeholders to achieve organizational goals. The other goals listed are focused on internal processes such as reducing production costs or improving employee coordination, which indicate the use of internal process approach or internal resource approach to measure effectiveness.

Which of the Following Goals Set by an Organization to Measure