Robert decided to create a Web site for buying and selling electronic products and he only recruited people who could provide high-quality, customer-friendly service that would appeal most to his Internet customers. This shows that Robert is trying to create value at the ________ stage.
A) input
B) conversion
C) output
D) feedback

Question

Quizplus · Accepted Answer

Robert is focusing on the input stage by recruiting high-quality staff, which is a resource that will help create value for the customers.

Robert Decided to Create a Web Site for Buying and Selling