The aim of customer relationship management (CRM)is to produce high customer ________.
A) value
B) loyalty
C) profitability
D) satisfaction
E) equity

Name: The aim of customer relationship management (CRM)is to produce high customer ________. A) value B) loyalty C) profitability D) satisfaction E) equity
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Question

Quizplus · Accepted Answer

The primary aim of customer relationship management (CRM) is to produce high customer loyalty by managing and analyzing customer interactions and data throughout the customer lifecycle.

The Aim of Customer Relationship Management (CRM)is to Produce High