In selecting customers,a company should ________ those who are vulnerable and not valuable.
A) make every effort to retain
B) focus on maintaining margins on
C) encourage the departure of
D) try to improve the vulnerability of
E) try to improve the value of

Question

Quizplus · Accepted Answer

Customers who are vulnerable and not valuable can be a drain on resources and may potentially harm the company's reputation. The company should encourage their departure in order to free up resources for more profitable customers.

In Selecting Customers,a Company Should ________ Those Who Are Vulnerable