________ is the ability of a company to prepare on a mass basis individually designed products,services,programs,and communications.
A) Mass customization
B) Feature fatigue
C) Performance quality
D) Conformance quality
E) Repairability

Question

Quizplus · Accepted Answer

Mass customization allows companies to produce individualized products, services, programs, and communications on a mass scale. This approach combines the low costs of mass production with the flexibility and personalization of custom-made goods. It can help companies meet the diverse needs and preferences of their customers, which can lead to increased customer loyalty, satisfaction, and profitability.

________ Is the Ability of a Company to Prepare on a Mass