When taking verbal information related to the patient by phone, it is important to provide all of the following except:
A) the time and date of the call.
B) a statement regarding the emotional state of the patient.
C) the patient's entire medical history.
D) the name of the PTA taking the information.

Question

Quizplus · Accepted Answer

It is important when taking verbal information by phone that the time and date of the call, the emotional state of the patient, and the name of the PTA taking the information is listed. It is not necessary to provide the entire medical history during this conversation.

When Taking Verbal Information Related to the Patient by Phone