Which of the following is NOT a touch point for a hotel?
A) reservations
B) frequent-stay programs
C) room service
D) laundry service
E) All of the above are touch points.

Question

Quizplus · Accepted Answer

All the options listed (reservations, frequent-stay programs, room service, and laundry service) are touch points for a hotel, as they are all points of interaction between the hotel and its guests.

Which of the Following Is NOT a Touch Point for a Hotel