Which of the following is NOT a factor influencing the delivery gap?
A) willingness to perform
B) employee-job fit
C) role ambiguity
D) overpromising
E) inadequate support

Question

Quizplus · Accepted Answer

Overpromising is related to the communication gap, not the delivery gap. The delivery gap is influenced by factors like willingness to perform, employee-job fit, role ambiguity, and inadequate support.

Which of the Following Is NOT a Factor Influencing the Delivery