The __________ occurs between the actual performance of a service and thestandards set by management.
A) knowledge gap
B) standards gap
C) delivery gap
D) communications gap
E) service gap

Name: The __________ occurs between the actual performance of a service and thestandards set by management. A) knowledge gap B) standards gap C) delivery gap D) communications gap E) service gap
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Question

Quizplus · Accepted Answer

The Answer is C

The __________ Occurs Between the Actual Performance of a Service