For a B2B company, what method would likely not help identify end users?
A) linking all customer data across departments, particularly for front-line employees
B) allowing customers to choose a specifically tailored instruction manual or training program for the product
C) gathering individual information during a maintenance or service call
D) providing a convenient reordering method for replenishable supplies the product might consume
Correct Answer:
Verified
Q2: The goal of identifying customers is:
A) developing
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Q12: Identify four tasks included in the definition
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