According to Deming and Juran,the majority of quality problems are associated with:
A)uncaring workers.
B)the lack of production quotas.
C)processes designed by management.
D)an unnecessary reliance on statistical tools.

Question

Quizplus · Accepted Answer

Deming and Juran both emphasized that the majority of quality problems arise from faulty processes and systems designed by management. They believed that improving processes and eliminating defects required a shift in management's mindset towards a continuous improvement philosophy.

According to Deming and Juran,the Majority of Quality Problems Are