_____ is defined as "...an effective system for integrating the quality development,quality maintenance,and quality improvement efforts of the various groups in an organization so as to enable production and service at the most economical levels which allow full customer satisfaction."
A)Total quality control
B)Management control
C)Quality assurance
D)Six Sigma

Question

Quizplus · Accepted Answer

The definition provided is commonly associated with total quality control (TQC). TQC is a quality management approach that involves all members of an organization in the pursuit of quality excellence, with the aim of satisfying customers' needs and expectations efficiently and effectively. TQC encompasses the development, maintenance, and improvement of quality standards, processes, and practices across all organizational functions and departments, with a focus on continuous improvement and customer satisfaction. Management control, quality assurance, and Six Sigma are related concepts but do not fully capture the scope and objectives of TQC.

_____ Is Defined as