If an angry patient calls in with a complaint, you should remain calm and speak gently, but you should not become angry or ________.

Name: If an angry patient calls in with a complaint, you should remain calm and speak gently, but you should not become angry or ________.
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The Answer of If an angry patient calls in with a complaint, you should remain calm and speak gently, but you should not become angry or ________.

If an Angry Patient Calls in with a Complaint, You