Question 1

Management control is the acquisition and efficient use of resources in accomplishing organizational tasks.

Accepted Answer

Management control is indeed about acquiring and using resources efficiently to achieve the goals of the organization. It involves monitoring and evaluating performance, making necessary adjustments, and ensuring that resources are allocated effectively.

Question 2

Goal-seeking analysis attempts to find the value of the inputs necessary to achieve a desired level of output.

Accepted Answer

Goal-seeking analysis is a process used to determine the necessary inputs to achieve a desired output, so it is true that it attempts to find the value of the inputs necessary to achieve a desired level of output.

Question 3

A manager's primary function is strategic planning.

Accepted Answer

A manager's primary functions include planning, organizing, leading, and controlling, with strategic planning being just one aspect of the broader planning function.

Question 4

KPI stands for key process information.
Answer. False
Section reference 1: Business Intelligence in Action: Corporate Performance Management

Accepted Answer

The answer of KPI stands for key process information.
Answer. False
Section...

Question 5

The number of alternatives to be considered in decisions today is increasing.

Accepted Answer

With technological advancements and globalization, the number of options available for a decision has increased in various fields, such as business, education, healthcare, and more.

Question 6

Modern information systems support all three managerial roles.

Accepted Answer

Modern information systems support all three managerial roles, which are decision-making, controlling, and operational roles.

Question 7

Targeted marketing is a good example of the discovery of previously unknown or hidden patterns.

Accepted Answer

Targeted marketing primarily uses known patterns and data about consumer behavior to tailor marketing efforts, rather than discovering previously unknown or hidden patterns.

Question 8

_____ is the process by which organizational goals are achieved through the use of organizational resources.
A) Organizational decision making
B) Operations
C) Organizational strategy
D) Organizational productivity
E) Management

Accepted Answer

Management is the process by which organizational goals are achieved through the use of organizational resources. This involves planning, organizing, leading, and controlling organizational resources to achieve objectives efficiently and effectively.

Question 9

Which of the following is not a basic role of managers?
A) interpersonal
B) entrepreneurial
C) informational
D) decisional

Accepted Answer

The basic roles of managers are interpersonal, informational, and decisional. While being entrepreneurial is a valuable trait for managers, it is not considered one of the basic roles.

Question 10

An executive dashboard is very user friendly, supported by graphics, provides exception reporting and drill down, and provides information related to critical success factors.

Accepted Answer

The statement correctly defines the features of an executive dashboard, making the statement true.

Question 11

Unstructured decisions require a combination of standard solution procedures and individual judgment.

Accepted Answer

The answer of Unstructured decisions require a combination of standard...

Question 12

The ratio between organizational inputs and outputs is an indication of the organization's productivity.

Accepted Answer

The ratio between inputs and outputs is a traditional measure of productivity, and higher ratios indicate higher efficiency and effectiveness in utilizing resources.

Question 13

Structured decisions address routine, repetitive problems for which standard solutions exist.

Accepted Answer

Structured decisions are ones where standard solutions exist for routine and repetitive problems, making them easier to automate and streamline.

Question 14

Human intuition often plays a role in making unstructured decisions.

Accepted Answer

Human intuition involves making decisions based on gut feelings or instincts, without relying on structured information or analysis. It is often used in unstructured situations where traditional decision-making methods are not applicable. Therefore, human intuition can play a big role in making unstructured decisions.

Question 15

Corporate performance management (CPM) is involved with monitoring and managing an organization's performance according to its budget.
Answer. False
Section reference 1: Business Intelligence in Action: Corporate Performance Management

Accepted Answer

The answer of Corporate performance management (CPM) is involved with...

Question 16

Decision-support systems support only lower- and middle-level managers.

Accepted Answer

Decision-support systems can support managers at all levels of the organization, from operational to strategic levels. They provide both structured and unstructured information to help with decision making across the organization.

Question 17

Executive dashboards provide support primarily to analytical, quantitative types of decisions.

Accepted Answer

Executive dashboards are designed to support decision-making by providing a high-level overview of key performance indicators (KPIs) and metrics, rather than focusing solely on analytical, quantitative decisions. They are used for monitoring the health and performance of the organization at a glance.

Question 18

In the implementation phase of the decision-making process, managers set criteria for the evaluation of alternative potential solutions.

Accepted Answer

In the decision-making process, setting criteria for the evaluation of alternative potential solutions occurs during the development phase, not the implementation phase. The implementation phase is where the chosen solution is actually put into action.

Question 19

A group decision support system is an interactive, computer-based system that facilitates a group's efforts to find solutions to semistructured and unstructured problems.

Accepted Answer

A group decision support system is indeed an interactive, computer-based system that assists groups in solving semistructured and unstructured problems.

Question 20

In the choice phase of the decision-making process, managers construct a model that simplifies the problem.

Accepted Answer

In the choice phase of the decision-making process, managers select among alternatives rather than constructing a model. Constructing a model to simplify the problem typically occurs in the design phase.

Quiz 11: Crm and Scm