Question 1

According to the text, perfective maintenance includes:
A) Fixing software bugs and logic errors not detected during the implementation testing period
B) Modifying existing functions or adding new functionality to accommodate changes in the business or operating environments
C) Reducing the chances of system failure or extending the capacity of a current system's useful life
D) Making changes to an existing system that are intended to improve the performance of a function or interface

Accepted Answer

Perfective maintenance involves making changes to improve system performance or interfaces, rather than fixing bugs or adapting to new environments.

Question 2

According to the text, corrective maintenance includes:
A) Fixing software bugs and logic errors not detected during the implementation testing period
B) Modifying existing functions or adding new functionality to accommodate changes in the business or operating environments
C) Reducing the chances of system failure or extending the capacity of a current system's useful life
D) Making changes to an existing system that are intended to improve the performance of a function or interface

Accepted Answer

The text explicitly states that corrective maintenance includes "fixing software bugs and logic errors not detected during the implementation testing period." The other options listed refer to different types of maintenance (adaptive, perfective, and preventive) and are not included in the definition of corrective maintenance.

Question 3

Software packages that are _______________ aren't a good choice at any price.
A) slow
B) hard to use
C) poorly documented
D) All of the choices are correct.

Accepted Answer

Software packages that are slow, hard to use, or poorly documented can all lead to frustration and decreased productivity, making them a poor choice regardless of the price. It's important to prioritize usability and efficiency when selecting software.

Question 4

According to the text, preventative maintenance includes:
A) Fixing software bugs and logic errors not detected during the implementation testing period
B) Modifying existing functions or adding new functionality to accommodate changes in the business or operating environments
C) Reducing the chances of system failure or extending the capacity of a current system's useful life
D) Making changes to an existing system that are intended to improve the performance of a function or interface

Accepted Answer

The text states that preventative maintenance involves reducing the chances of system failure or extending the useful life of a system. Therefore, choice C is the best answer. The other options mentioned - fixing software bugs, modifying existing functions, and improving performance - are more aligned with corrective or adaptive maintenance.

Question 5

Management consultant and author Peter Senge calls systems thinking the _______________.

Accepted Answer

The answer of Management consultant and author Peter Senge calls...

Question 6

Evaluating and acquiring necessary hardware and software resources and information system services is a(n) _______________ activity.
A) acquisition
B) software development
C) documentation
D) conversion

Accepted Answer

Evaluating and acquiring hardware and software resources and information system services is a part of the acquisition phase of the system development life cycle, which involves obtaining or developing the necessary resources to implement a new information system.

Question 7

Which of the following statements about documentation is true?
A) Documentation is no longer important because commercial software has online help systems, backed up with Internet-based help systems
B) Documentation serves as a method of communication among the people who develop, implement, and maintain a system
C) Only program modifications and/or customizations need to be documented
D) Documentation is the most expensive part of any system implementation

Accepted Answer

Documentation is important as it serves as a method of communication among the people who develop, implement, and maintain a system. While online help systems and internet-based help systems are useful, they do not replace the need for comprehensive documentation. Program modifications and customizations should also be documented, but this is not the only type of documentation that is necessary. While documentation can be time-consuming and require resources, it is not necessarily the most expensive part of system implementation.

Question 8

The question of compatibility with hardware and software being provided by competing suppliers is a _______________ evaluation factor.
A) performance
B) compatibility
C) technology
D) connectivity

Accepted Answer

The question specifically mentions compatibility with hardware and software provided by competing suppliers, making compatibility the most appropriate evaluation factor to consider. While performance, technology, and connectivity are important factors as well, they do not directly relate to the issue of compatibility with competing suppliers.

Question 9

Assessing and making necessary corrections to the programs, procedures, and hardware used by a new system is a(n) _______________ activity.
A) acquisition
B) software development
C) testing
D) conversion

Accepted Answer

Assessing and making necessary corrections to the programs, procedures, and hardware used by a new system is part of testing the system to ensure it functions properly before implementation. A is incorrect because acquisition refers to the process of acquiring or purchasing the system, not testing it. B is incorrect because software development refers to the process of creating the system, not testing it. D is incorrect because conversion refers to the process of switching from an old system to a new one, not testing the new system.

Question 10

A large retail company with many locations may choose to use a conversion strategy in which the new system is put in place at only one location. This method of conversion is called _______________ conversion.
A) parallel
B) pilot
C) phased
D) direct

Accepted Answer

Pilot conversion involves implementing the new system in only one location or business unit to test its effectiveness before rolling it out to the entire organization. This approach helps identify any issues or challenges that must be addressed before implementing the new system company-wide.

Question 11

Changing data in company databases to new data formats and subsets required by newly installed software is a(n) _______________ activity.
A) acquisition
B) software development
C) documentation
D) conversion

Accepted Answer

The answer of Changing data in company databases to new...

Question 12

Switching from the use of a present system to the operation of a new or improved system is a(n) _______________ activity.
A) acquisition
B) software development
C) documentation
D) conversion

Accepted Answer

Switching from an existing system to a new or improved system involves converting or transitioning from the old system to the new one, making D the correct choice. Acquisition involves obtaining a new resource or asset, software development is creating new software, and documentation involves recording and organizing information about a system or process.

Question 13

The _______________ stage is the first step in the systems development process.

Accepted Answer

The answer of The _______________ stage is the first step...

Question 14

According to the text, adaptive maintenance includes:
A) Fixing software bugs and logic errors not detected during the implementation testing period
B) Modifying existing functions or adding new functionality to accommodate changes in the business or operating environments
C) Reducing the chances of system failure or extending the capacity of a current system's useful life
D) Making changes to an existing system that are intended to improve the performance of a function or interface

Accepted Answer

Adaptive maintenance is defined as the modification of the software or hardware after delivery to keep a software product usable in a changing or changing environment, including modifying existing functions or adding new functionality to accommodate changes in the business or operating environments. Therefore, option B is the best choice. The other options described corrective maintenance, preventive maintenance, and perfective maintenance, which are different from adaptive maintenance.

Question 15

Recording and communicating detailed system specifications, including procedures for end users and IS personnel and examples of input screens, output displays, and reports, is a(n) _______________ activity.
A) acquisition
B) software development
C) documentation
D) conversion

Accepted Answer

Recording and communicating detailed system specifications, including procedures for end users and IS personnel and examples of input screens, output displays, and reports is a documentation activity. This usually involves creating user manuals, system manuals, and other forms of written communication to ensure everyone involved with the system understands how it operates.

Question 16

Educating management, end users, customers, and other business stakeholders to develop user competencies is a(n) _______________ activity.
A) acquisition
B) testing
C) documentation
D) training

Accepted Answer

Educating and developing user competencies involves training individuals such as management, end-users, customers, and stakeholders on how to properly use a system or product. Therefore, the best choice is D, training.

Question 17

The purpose of _______________ feasibility is to determine if the problem at hand can be identified and solved within a reasonable time period.

Accepted Answer

The answer of The purpose of _______________ feasibility is to...

Question 18

One way of practicing systems thinking is to try to find systems, subsystems, and components of systems in any situation you are studying. This is known as using a systems context or having a _______________ of a situation.

Accepted Answer

The answer of One way of practicing systems thinking is...

Question 19

Developing software that will not be acquired externally and making necessary modifications to software packages that are acquired is a(n) _______________ activity.
A) acquisition
B) software development
C) documentation
D) conversion

Accepted Answer

Developing software that will not be acquired externally refers to creating a custom software solution in-house, while making necessary modifications to software packages that are acquired refers to tailoring a pre-existing software package to meet the specific needs of the organization. Both of these activities fall under the category of software development.

Question 20

When the systems approach to problem solving is applied to the development of information systems solutions, it is called information systems development or _______________ development.

Accepted Answer

The answer of When the systems approach to problem solving...

Quiz 12: Implementing Businessit Solutions

According to the text, perfective maintenance includes:

According to the text, corrective maintenance includes:

Software packages that are _______________ aren't a good choice at any price.

According to the text, preventative maintenance includes:

Management consultant and author Peter Senge calls systems thinking the _______________.

Evaluating and acquiring necessary hardware and software resources and information system services is a(n) _______________ activity.

Which of the following statements about documentation is true?

The question of compatibility with hardware and software being provided by competing suppliers is a _______________ evaluation factor.

Assessing and making necessary corrections to the programs, procedures, and hardware used by a new system is a(n) _______________ activity.

A large retail company with many locations may choose to use a conversion strategy in which the new system is put in place at only one location. This method of conversion is called _______________ conversion.

Changing data in company databases to new data formats and subsets required by newly installed software is a(n) _______________ activity.

Switching from the use of a present system to the operation of a new or improved system is a(n) _______________ activity.

The _______________ stage is the first step in the systems development process.

According to the text, adaptive maintenance includes:

Recording and communicating detailed system specifications, including procedures for end users and IS personnel and examples of input screens, output displays, and reports, is a(n) _______________ activity.

Educating management, end users, customers, and other business stakeholders to develop user competencies is a(n) _______________ activity.

The purpose of _______________ feasibility is to determine if the problem at hand can be identified and solved within a reasonable time period.

One way of practicing systems thinking is to try to find systems, subsystems, and components of systems in any situation you are studying. This is known as using a systems context or having a _______________ of a situation.

Developing software that will not be acquired externally and making necessary modifications to software packages that are acquired is a(n) _______________ activity.

When the systems approach to problem solving is applied to the development of information systems solutions, it is called information systems development or _______________ development.