Which of the following is true of the closing in a negative announcement?
A) It should not be positive.
B) It should not be forward looking.
C) It should not express gratitude.
D) It should not be direct.
E) It should not begin with an explanation.

Question

Quizplus · Accepted Answer

The closing in a negative announcement should not be direct, as it should aim to soften the impact and maintain a positive relationship with the audience.

Which of the Following Is True of the Closing in a Negative