Which of the following is true of an indirect claim message?
A) You will not advance your cause with accusatory language.
B) It is appropriate to use one-sided language because of the situation.
C) You should never request a specific adjustment.
D) You should leave it to your reader to decide what is fair.
E) Emphasize your feelings as much as possible.

Question

Quizplus · Accepted Answer

An indirect claim message should avoid accusatory language as it may provoke defensiveness from the reader and hinder the chances of a positive outcome. Instead, use neutral and objective language and focus on the problem and its impact.

Which of the Following Is True of an Indirect Claim