When responding to a customer's request for an adjustment,it is usually sensible to assume that
A)if you handle the situation well,the customer will be even more loyal than before.
B)the customer's account of the situation is exaggerated.
C)the customer is hostile.
D)the customer is trying to pull a fast one.
E)the customer will no longer do business with you,even if you grant the request.

Question

Quizplus · Accepted Answer

Assuming that if the situation is handled well, the customer will be more loyal is a positive and customer-centric approach. It is important to maintain a good relationship with the customer and aim for their satisfaction.

When Responding to a Customer's Request for an Adjustment,it Is