Characteristics of TQM include _____.
A)assurances of not being laid off
B)support by top management
C)do it right the first time
D)insured promotions for individuals who qualify
E)answers b and c

Question

Quizplus · Accepted Answer

TQM includes support by top management as well as the principle of "do it right the first time." However, it does not include assurances of not being laid off or insured promotions for individuals who qualify.

Characteristics of TQM Include _____