TQM is a(n)______ program that considers many needs and requirements of customers and suppliers.
A)technical based
B)individual employee
C)outdated but still often used
D)comprehensive and organization wide
E)rarely used but excellent

Question

Quizplus · Accepted Answer

TQM (Total Quality Management) is a comprehensive and organization-wide program that emphasizes on meeting the needs and requirements of customers as well as suppliers. It involves every employee in the organization and aims to continually improve the quality of products and services.

TQM Is A(n)______ Program That Considers Many Needs and Requirements