John is very much interested in learning more about the prospect's business and asks several questions designed to provide John with insights about the prospect's business opportunities and challenges.Which of the following develops two-way communication and increases the prospect's participation?
A) Use rephrasing questions
B) Use redirect questions
C) Use probes
D) Use trial closes
E) Use leading questions

Question

Quizplus · Accepted Answer

Probes are open-ended questions that encourage the prospect to provide detailed information and insights about their business. This type of questioning promotes two-way communication and involvement from the prospect. Rephrasing, redirecting, leading questions, and trial closes may not necessarily encourage as much participation from the prospect.

John Is Very Much Interested in Learning More About the Prospect's