Which of the following statements about direct questions is true?
A) Tends to need fairly lengthy and detailed responses
B) Tend to be useful in directing the customer towards a very broad set of topic
C) Tends to provide the salesperson with insights about the prospect's true needs
D) "May I help you?" is a good example of a direct question
E) "Mr. Smith, are you interested in saving 20% in labour costs?" is a good example of a direct question
Correct Answer:
Verified
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