Question 1

____ thinking is a skill that allows people to see differences between situations,phenomena,or events.
A)Congruent
B)Convergent
C)Digressive
D)Divergent
E)Constructive

Accepted Answer

Divergent thinking is the ability to generate multiple solutions, ideas, or options to a problem or situation. It involves exploring diverse perspectives and possibilities, and is often associated with creativity and innovation. Congruent and convergent thinking, on the other hand, involve finding commonalities or reaching a single correct solution. Digressive and constructive thinking do not accurately describe the skill of recognizing differences.

Question 2

A surgeon,who is responsible for life and death decisions,would be a likely candidate for stress caused by ____ demand.
A)role
B)physical
C)task
D)interpersonal
E)psychological

Accepted Answer

The answer of A surgeon,who is responsible for life and...

Question 3

Which of the following statements describes the major differences between Type B and Type A individuals?
A)Type B individuals have less patience
B)Type B individuals have a more balanced approach to life.
C)Type B individuals are usually less healthy.
D)Type B individuals are less intelligent.
E)Type B individuals are more competitive.

Accepted Answer

Type B individuals are more relaxed and have a less competitive and more balanced approach to life compared to Type A individuals, who are more impatient, competitive, and can be prone to stress-related health issues. Type B individuals are not necessarily less healthy, less intelligent or more competitive than Type A individuals.

Question 4

Psychological consequences of stress include
A)sleep disturbances.
B)withdrawal.
C)alcoholism.
D)appetite disorders.
E)smoking.

Accepted Answer

The answer of Psychological consequences of stress include
A)sleep disturbances.
B)withdrawal.
C)alcoholism.
D)appetite disorders.
E)smoking....

Question 5

Which of the following is NOT an example of a stressor from the task demand category?
A)Having to make decisions quickly
B)Making decisions that have serious consequences
C)Making decisions without complete information
D)Making decisions between job and family responsibilities
E)Making a decision that could endanger someone's life

Accepted Answer

Choice D refers to a stressor from the category of role demands, not task demands. Task demand stressors are related to the nature and complexity of the specific job tasks, such as time pressure, ambiguity, and responsibility for the safety of others. Choices A, B, C, and E are all examples of stressors from the task demand category.

Question 6

Work stress can be caused by all of the following EXCEPT
A)promotion.
B)interpersonal relationships.
C)pay increase.
D)work demands.
E)burnout.

Accepted Answer

The answer of Work stress can be caused by all...

Question 7

Behavioral consequences of organizational stress include
A)depression.
B)drug abuse.
C)turnover.
D)absenteeism.
E)decreased performance.

Accepted Answer

The answer of Behavioral consequences of organizational stress include
A)depression.
B)drug abuse.
C)turnover.
D)absenteeism.
E)decreased...

Question 8

Herman believes he needs balance between work and his personal life.He will not work on weekends and frequently asks for deadline extensions.He exhibits
A)Type A behavior.
B)Type B personality.
C)selective perception.
D)an internal locus of control.
E)cognitive dissonance.

Accepted Answer

Herman's behavior indicates a Type B personality, which is characterized by being more relaxed, patient, and easy-going compared to Type A personalities who are competitive, impatient, and driven to succeed. Herman's desire for work-life balance and avoidance of excessive work on weekends and deadlines extensions suggest a more laid-back approach to work.

Question 9

At work there is a conference room nicknamed "the meat locker." If Royce has a meeting in there,he is too cold to concentrate.This is an example of ____ demands that can lead to stress.
A)role
B)physical
C)task
D)interpersonal
E)psychological

Accepted Answer

The cold temperature in the conference room is a physical demand, which can lead to stress.

Question 10

Which of the following is suggested as a way for individuals to manage stress?
A)Exercise
B)Relaxation
C)Support groups
D)Time management
E)All of these choices

Accepted Answer

All of these choices (exercise, relaxation, support groups, and time management) are effective ways for individuals to manage stress. Exercise helps to release endorphins, which can improve mood and reduce stress levels. Relaxation techniques, such as deep breathing and meditation, can help to calm the mind and reduce tension in the body. Support groups provide individuals with a community of people who can offer emotional support and guidance. Time management skills can help individuals to prioritize tasks and reduce feelings of overwhelm and anxiety.

Question 11

In Chapter 9 you learned that most decisions are made under conditions of uncertainty.This leads to stress caused by ____ demands.
A)role
B)physical
C)task
D)interpersonal
E)psychological

Accepted Answer

The answer of In Chapter 9 you learned that most...

Question 12

Michael wants to become a surgeon.One of his goals is to be assigned to surgeries whenever possible.He wants to perform his job well in the emergency room.He also wants to provide the care that his child needs.He desires to have a satisfying relationship with his wife.He wants to do a good job mentoring a group of residents and interns.He would like to help his sister deal with the loss of her son.Michael is likely to experience stress as a result of ____ demand.
A)role
B)physical
C)task
D)interpersonal
E)psychological

Accepted Answer

Michael's goals and aspirations involve various roles he wants to fulfill, such as being a surgeon, caring for his child, having a satisfying relationship with his wife, mentoring residents and interns, and comforting his sister. Thus, he is likely to experience stress as a result of role demands. Additionally, Michael's desire to provide care and support to others, including his sister, and his intention to mentor residents and interns indicate that he values interpersonal relationships, which could also lead him to experience stress due to interpersonal demand. Therefore, choices A and D are the most appropriate options.

Question 13

Roberto feels a strong need for consensus,but his team member loves to debate everything and play devil's advocate.This is an example of which type of organizational stressor?
A)Role demands
B)Task demands
C)Interpersonal demands
D)Physical demands
E)Personal demands

Accepted Answer

This is an example of interpersonal demands, which are stressors related to social interactions and relationships in the workplace. Roberto's need for consensus clashes with his team member's desire to debate everything, leading to interpersonal conflict and stress.

Question 14

Which of the following is part of corporate wellness programs?
A)Smoking cessation classes
B)Exercise-related activities
C)Weight reduction programs
D)Stress management workshops
E)All of these choices

Accepted Answer

Corporate wellness programs typically include smoking cessation classes, exercise-related activities, weight reduction programs, and stress management workshops. All of these choices are aimed at helping employees stay healthy and improve their overall well-being.

Question 15

Which of the following is NOT a characteristic of a Type A person?
A)Anxiety
B)Hostility
C)Compulsiveness
D)Competitiveness
E)Patience

Accepted Answer

Patience is not a characteristic of a Type A person, who are typically characterized as being highly competitive, driven, and time-pressured, with a tendency towards anxiety, hostility, and compulsiveness. Patience is more commonly associated with Type B personalities, who are generally more laid-back and relaxed.

Question 16

Organizational stressors include
A)task demands.
B)physical demands.
C)role demands.
D)interpersonal demands.
E)All of these choices

Accepted Answer

All of these choices are organizational stressors as they can lead to stress for employees. Task demands refer to workload and time pressure, physical demands refer to physical strain on the body, role demands refer to role ambiguity and conflicting expectations, and interpersonal demands refer to conflicts or difficult relationships with coworkers or clients.

Question 17

Too little stress can cause a person to
A)feel invigorated.
B)be healthy and pleased with life.
C)develop healthy coping techniques.
D)become lethargic.
E)become anxious about time pressures.

Accepted Answer

Too little stress can lead to boredom and lack of motivation, which can result in lethargy and decreased productivity.

Question 18

Which of the following statements about Type A personalities is FALSE?
A)They are extremely competitive.
B)They are less likely to experience conflict with other people.
C)They are more likely to experience stress.
D)They are very work-oriented.
E)They have a lot of drive and want to accomplish as much as possible as quickly as possible.

Accepted Answer

Type A personalities are actually more likely to experience conflict with other people due to their competitive nature, impatience, and tendency to be controlling.

Question 19

Earthlink is interested in achieving name recognition with grassroots America.Its marketing department has developed three possible plans,all of which involve the sponsorship of country music concerts.Using ____ thinking,the manager was able to see that while the performers are all country music singers,each appeals to a different segment of the country music market.
A)congruent
B)convergent
C)digressive
D)divergent
E)constructive

Accepted Answer

The use of divergent thinking allowed the manager to recognize the diverse segments within the country music market and tailor sponsorship plans accordingly.

Question 20

Research suggests that creative people have which of the following personality traits?
A)Openness
B)Independence
C)An attraction to complexity
D)Strong self-confidence
E)All of these choices

Accepted Answer

Research suggests that creative individuals possess all of the listed personality traits of openness, independence, an attraction to complexity, and strong self-confidence. These aspects help to enhance creativity and provide new perspectives, facilitating the development of novel and innovative ideas.

Quiz 15: Basic Elements of Individual Behavior in Organizations

____ thinking is a skill that allows people to see differences between situations,phenomena,or events.

A surgeon,who is responsible for life and death decisions,would be a likely candidate for stress caused by ____ demand.

Which of the following statements describes the major differences between Type B and Type A individuals?

Psychological consequences of stress include

Which of the following is NOT an example of a stressor from the task demand category?

Work stress can be caused by all of the following EXCEPT

Behavioral consequences of organizational stress include

Herman believes he needs balance between work and his personal life.He will not work on weekends and frequently asks for deadline extensions.He exhibits

At work there is a conference room nicknamed "the meat locker." If Royce has a meeting in there,he is too cold to concentrate.This is an example of ____ demands that can lead to stress.

Which of the following is suggested as a way for individuals to manage stress?

In Chapter 9 you learned that most decisions are made under conditions of uncertainty.This leads to stress caused by ____ demands.

Roberto feels a strong need for consensus,but his team member loves to debate everything and play devil's advocate.This is an example of which type of organizational stressor?

Which of the following is part of corporate wellness programs?

Which of the following is NOT a characteristic of a Type A person?

Organizational stressors include

Too little stress can cause a person to

Which of the following statements about Type A personalities is FALSE?

Research suggests that creative people have which of the following personality traits?