In return for participation and cooperation in instituting a major organizational change, Marietta Textiles employees received two extra days of paid vacation. This is an example of which method of dealing with employee resistance to change?
A) Education and communication.
B) Facilitation and support.
C) Negotiation and rewards.
D) Manipulation and cooptation.
E) Coercion.

Question

Quizplus · Accepted Answer

When necessary, management can offer concrete incentives for cooperating with change. Rewards such as bonuses, wages and salaries, recognition, job assignments, and perks can be examined and perhaps restructured to reinforce the direction of the change.

In Return for Participation and Cooperation in Instituting a Major