The three basic stages of motivating people to change within an organization are
A) Unfreezing, moving, and refreezing.
B) Mobilizing, moving, and stabilizing.
C) Planning, instituting, and evaluating.
D) Storming, norming, and performing.
E) Isolating, transferring, and implementing.

Question

Quizplus · Accepted Answer

Motivating people to change often requires three basic stages, shown in Figure 18.2: unfreezing, moving to institute the change, and refreezing.

The Three Basic Stages of Motivating People to Change Within