In terms of the alternative evaluation stage of the consumer decision-making process,how a golf cart handles,how the brakes on a bicycle work,and how well a stain remover eliminates grass stains are all examples of:
A)functional consequences.
B)psychosocial consequences.
C)bundles of attributes.
D)service assessments.
E)physiological stimuli.

Question

Quizplus · Accepted Answer

Functional consequences refer to the tangible or physical benefits that a product provides. In this case, the evaluation of how a golf cart handles, how the brakes on a bicycle work, and how well a stain remover eliminates grass stains are all examples of evaluating the functional consequences of the products. These evaluations focus on the product's ability to perform specific tasks, which are crucial for the consumer's decision in the alternative evaluation stage. The other options, such as psychosocial consequences, bundles of attribute, service assessments, and physiological stimuli, are not relevant in this context.

In Terms of the Alternative Evaluation Stage of the Consumer