________ is a method through which customer needs are translated into product and quality requirements.
A) Discontinuous innovation
B) Six Sigma
C) QFD
D) ISO 9000
E) !SO 9001

Question

Quizplus · Accepted Answer

QFD stands for Quality Function Deployment. It is a process that helps translate customer needs and wants into specific technical requirements, which can be used to guide the design and development of products, services, or processes. QFD involves capturing the voice of the customer, identifying key characteristics that are important to them, and then using a structured approach to prioritize these characteristics and translate them into actionable design requirements. It is often used in conjunction with Six Sigma processes to help organizations achieve high levels of quality and customer satisfaction.

________ Is a Method Through Which Customer Needs Are Translated