A satisfied customer is the most loyal type of customer.

Question

Quizplus · Accepted Answer

Customer loyalty is influenced by multiple factors including product quality, customer service, price, and brand reputation. A customer can be satisfied with a single transaction but still switch to competitors for reasons like better deals, more innovative products, or other factors. True loyalty involves repeated purchases and a preference for a brand despite alternatives or changes in circumstances.

A Satisfied Customer Is the Most Loyal Type of Customer