When in the tapping technology and automation stage of self-leadership, which of the following would a salesperson looking to have access to detailed historical customer account information from anywhere at any time most likely be interested in?
A) mobile salesperson CRM solutions
B) deal analytics
C) portfolio analysis programs
D) the Internet, intranets, and extranets

Question

Quizplus · Accepted Answer

Mobile salesperson CRM (Customer Relationship Management) solutions allow salespeople to access detailed historical customer account information from anywhere at any time through their mobile devices, which aligns with the tapping technology and automation stage of self-leadership. Deal analytics and portfolio analysis programs may also provide useful information, but they do not necessarily address the need for accessing customer account information on the go. The Internet, intranets, and extranets are more general tools that do not specifically address the needs of salespeople in terms of customer account management.

When in the Tapping Technology and Automation Stage of Self-Leadership