When the physical product cannot be easily differentiated,the key to competitive success may lie in adding valued services and improving their quality.The main service differentiators are ordering ease,delivery,installation,________,customer consulting,maintenance,and repair.
A) customer limiting
B) customer orders
C) niche marketing
D) customer training
E) customer marketing

Question

Quizplus · Accepted Answer

Customer training is a valuable service differentiator that can help customers get the most out of their products and improve their experience with the brand. By providing high-quality training, companies can position themselves as experts in their field and build stronger relationships with customers.

When the Physical Product Cannot Be Easily Differentiated,the Key to Competitive