Question 1

A(n) _____ is a person who sees the need for and champions productive change within the organization.

Accepted Answer

The answer of A(n) _____ is a person who sees...

Question 2

_____ change is a change in the attitudes and behaviors of a few employees in the organization.

Accepted Answer

The answer of _____ change is a change in the...

Question 3

The _____ role in organizational change involves providing a "reality test."

Accepted Answer

The answer of The _____ role in organizational change involves...

Question 4

A step in the diagnosis stage of organizational development in which participants are made aware of problems in order to increase their willingness to change their behavior is called _____ .

Accepted Answer

The answer of A step in the diagnosis stage of...

Question 5

The innovation strategy for changing products and technologies that involves creating conditions and systems to facilitate internal and external coordination and knowledge sharing is known as _____ .

Accepted Answer

The answer of The innovation strategy for changing products and...

Question 6

The _____ model is an approach to product change that emphasizes shared development of innovations among several departments.

Accepted Answer

The answer of The _____ model is an approach to...

Question 7

A(n) _____ is a unit separate from the rest of the organization and is responsible for developing and initiating a major innovation.

Accepted Answer

The answer of A(n) _____ is a unit separate from...

Question 8

A(n) _____ is a separate small, informal, highly autonomous, and often secretive group that focuses on breakthrough ideas for the business.

Accepted Answer

The answer of A(n) _____ is a separate small, informal,...

Question 9

A(n) _____ is an in-house program that provides a safe harbor where ideas from employees throughout the organization can be developed without interference from company bureaucracy or politics.

Accepted Answer

The answer of A(n) _____ is an in-house program that...

Question 10

A step in the reinforcement stage of organizational development in which individuals acquire a desired new skill or attitude and are rewarded for it by the organization is referred to as _____ .

Accepted Answer

The answer of A step in the reinforcement stage of...

Question 11

An OD specialist who contracts with an organization to facilitate change is called a(n) _____.

Accepted Answer

The answer of An OD specialist who contracts with an...

Question 12

A disparity between existing and desired performance levels is known as a(n) _____ .

Accepted Answer

The answer of A disparity between existing and desired performance...

Question 13

The innovation strategy for changing products and technologies that involves managers putting in place processes and structures to ensure that new ideas are carried forward for acceptance and implementation is known as _____ .

Accepted Answer

The answer of The innovation strategy for changing products and...

Question 14

_____ change is a major shift in the norms, values, attitudes, and mindset of the entire organization.

Accepted Answer

The answer of _____ change is a major shift in...

Question 15

An approach that brings together participants from all parts of the organization (and may include key outside stakeholders as well) to discuss problems or opportunities and plan for major change is called _____ .

Accepted Answer

The answer of An approach that brings together participants from...

Question 16

_____ extends the search for and commercialization of new ideas beyond the boundaries of the organization.

Accepted Answer

The answer of _____ extends the search for and commercialization...

Question 17

A type of OD intervention that enhances the cohesiveness of departments by helping members learn to function as a team is called _____.

Accepted Answer

The answer of A type of OD intervention that enhances...

Question 18

The application of behavioral science knowledge to improve an organization's health and effectiveness is known as _____ .

Accepted Answer

The answer of The application of behavioral science knowledge to...

Question 19

_____ means extending the search for and commercializing new ideas beyond the boundaries of the organization and even beyond the boundaries of the industry.

Accepted Answer

The answer of _____ means extending the search for and...

Question 20

A type of OD intervention in which questionnaires on organizational climate and other factors are distributed among employees and the results reported back to them by a change agent is called _____ .

Accepted Answer

The answer of A type of OD intervention in which...

Quiz 11: Managing Change and Innovation