Which of the following is not a way that consumers expect to access a firm for customer service and support issues?
A)Contacting a telephone call center
B)Contacting the business by e-mail
C)Reading the product manual

Question

Quizplus · Accepted Answer

While reading the product manual is a potential source of information for customers, it is not typically viewed as a direct mode of contacting a firm for customer service and support issues. A and B are common methods for customers to reach out to a business for assistance.

Which of the Following Is Not a Way That Consumers