The closed-end question format follows the five W's and one H used by journalists.
Correct Answer:
Verified
Q18: Individual characteristics or qualities you have may
Q19: Hearing is usually a simple process.
Q20: The first phase in active listening is
Q21: _ refers to sending back verbal and
Q22: _ is especially important when a language
Q24: _ is the primary means that many
Q25: Mental factors that can cause a shift
Q26: Recognition is _.
A) a process that occurs
Q27: _ is the phase of the listening
Q28: Which one of the following statements is
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