The prime objective of following up with customers is to ________.
A) let them know you have not forgotten them and appreciate their business
B) trick them into remaining loyal to your company
C) establish a close personal friendship with each and every customer
D) hand off responsibility to the customer for any service breakdowns

Question

Quizplus · Accepted Answer

The prime objective of following up with customers is to show them they are valued and remembered, which helps in maintaining a positive relationship and encourages repeat business.

The Prime Objective of Following Up with Customers Is to ________