Which of the following a salesperson should NOT do to show appreciation to a regular customer?
A)e-mail information about product modifications, deletions, or additions
B)telephone immediately whenever you think of something that may help the customer solve one of his or her problems
C)when you come across articles that may be of interest to your client, make them available to the customer
D)send holiday or special-occasion cards
E)Develop a lengthy daily newsletter to inform them of all kinds of matters on daily basis

Question

Quizplus · Accepted Answer

Developing a lengthy daily newsletter to inform the customer of all kinds of daily matters may overwhelm them and become annoying rather than showing appreciation for their business. Customers may become disinterested and stop reading the newsletters altogether. It's better to send information that is relevant to their needs and interests rather than bombarding them with unnecessary information.

Which of the Following a Salesperson Should NOT Do to Show