Question 1

________ is trade that relies on IT and the Internet to link and coordinate the value chains of different companies.
A)Enterprise resource planning
B)Business-to-business commerce
C)Business-to-customer commerce
D)Business-to-business marketplace
E)Business-to-customer network structure

Accepted Answer

Business-to-business commerce involves using IT and the Internet to facilitate transactions and coordination between companies, linking their value chains.

Question 2

Modern information systems ________ an organization's need for hierarchy and ________ its efficiency.
A)eliminate; decrease
B)decrease; increase
C)increase; increase
D)increase; decrease
E)increase; do not affect

Accepted Answer

Modern information systems decrease an organization's need for hierarchy by improving communication and information flow, which increases its efficiency by streamlining processes and decision-making.

Question 3

Reliable Electronics recently released a new product. Because consumers are buying the product for the first time, demand is low. The marketing manager, however, expects demand will increase rapidly in the ________ stage of the product life cycle.
A)maturity
B)introduction
C)decline
D)growth
E)saturation

Accepted Answer

In the growth stage of the product life cycle, demand typically increases rapidly as more consumers become aware of and start purchasing the product.

Question 4

A(n)________ system handles sales that take place between companies and between companies and consumers using IT and the Internet.
A)enterprise resource planning
B)e-commerce
C)transaction-processing
D)executive support
E)operations information

Accepted Answer

E-commerce systems handle sales transactions over the internet between businesses and consumers or between businesses.

Question 5

Kendra is heavily dependent on IT to stay aligned with her job assignments, perform her role, and keep connected to her manager. She has an office but seldom uses it. Kendra is part of a
A)boundaryless organization.
B)business-to-business (B2B)marketplace
C)strategic alliance.
D)business-to-business (B2B)network.
E)virtual organization.

Accepted Answer

Kendra is part of a virtual organization, which relies on technology to perform work and communicate, often without the need for a physical office.

Question 6

Rinaldo receives monthly reports from the accounting department that reflect his company's current financial condition. The report Rinaldo receives would be considered
A)complete data.
B)current data.
C)reliable data.
D)decision support information.
E)real-time information.

Accepted Answer

The answer of Rinaldo receives monthly reports from the accounting...

Question 7

A(n)________ is a company-specific virtual information system that systematizes the knowledge of its employees, facilitates sharing, and integrates their expertise.
A)expert system
B)knowledge management system
C)enterprise resource planning system
D)knowledge economy
E)knowledge market

Accepted Answer

A knowledge management system is designed to organize and share the collective knowledge and expertise of employees within a company.

Question 8

Chen-Chu is compiling a thorough study of competitive products to create new product requirements. She is including only products with a similar use that target the same customer segment and price point. It is the ________ of the information that makes it useful for the company.
A)timeliness
B)completeness
C)relevance
D)accuracy
E)reliability

Accepted Answer

The relevance of the information is crucial because it ensures that the data being used is directly applicable to the company's needs, focusing on products that are similar in use, target the same customer segment, and are at a similar price point.

Question 9

Information that has ________ gives managers all the information they need to make an effective decision.
A)timeliness
B)completeness
C)quality
D)relevance
E)accuracy

Accepted Answer

Completeness ensures that managers have all the necessary information to make an effective decision.

Question 10

________ systems are multimodule application software packages that coordinate the various functional activities of organizations.
A)Enterprise resource planning
B)Decision support
C)Transaction-processing
D)Executive support
E)Operations information

Accepted Answer

Enterprise resource planning (ERP) systems are multimodule application software packages that coordinate the various functional activities of organizations.

Question 11

The platform, referred to as ________, is created to connect buyers and sellers in an industry.
A)business-to-customer commerce
B)e-commerce
C)mainframe networking
D)business-to-business marketplace
E)cloud computing

Accepted Answer

A business-to-business marketplace is specifically designed to connect buyers and sellers within an industry, facilitating transactions and interactions between businesses.

Question 12

A(n)________ is a formal series of global alliances that one or several organizations create with suppliers, manufacturers, and distributors to produce and market a product.
A)boundaryless organization
B)business-to-business (B2B)network structure
C)enterprise resource planning (ERP)system
D)expert system
E)business-to-business (B2B)marketplace

Accepted Answer

A business-to-business (B2B) network structure is a formal series of global alliances among organizations, including suppliers, manufacturers, and distributors, to produce and market a product.

Question 13

Rapid advances in IT have been associated with a flattening of the organizational hierarchy, which results in a(n)
A)increase in the establishment of boundaryless organizations.
B)move toward vertical information flow.
C)move toward greater centralization.
D)increase in face-to-face communication.
E)increase in the establishment of tall management hierarchies.

Accepted Answer

Rapid advances in IT have been associated with a flattening of the organizational hierarchy, which results in an increase in the establishment of boundaryless organizations.

Question 14

A factory in Europe has excess manufacturing capability and formally agrees to begin producing and distributing products for a U.S.-based company eager to build a presence in Europe. This is an example of
A)boundaryless organization structure.
B)strategic alliance.
C)business-to-customer (B2C)commerce.
D)business-to-business (B2B)commerce.
E)business-to-business (B2B)marketplace

Accepted Answer

This scenario describes a strategic alliance, where two companies collaborate to leverage each other's strengths and capabilities to achieve mutual goals, such as expanding market presence.

Question 15

A manufacturer is ready to launch a new line of bedroom furniture. The company expects the demand for the new pieces to be minimal in the ________ phase of the product life cycle.
A)introduction
B)growth
C)maturity
D)decline
E)saturation

Accepted Answer

In the introduction phase of the product life cycle, demand is typically minimal as the product is new to the market and consumers are just becoming aware of it.

Question 16

The use of rapidly advancing IT in business has
A)reduced the need for face-to-face communication.
B)resulted in taller organizational hierarchies.
C)popularized centralized decision making.
D)increased vertical information flow.
E)emphasized the need for vertical communication.

Accepted Answer

The use of IT in business has facilitated remote communication, reducing the necessity for face-to-face interactions.

Question 17

Call center employees for an online store use sophisticated software that analyzes customer complaints and proposes solutions based on how customers with similar problems have perceived solutions in the past. This tool is an example of a(n)________ system.
A)online help
B)expert
C)transaction-processing
D)operations information
E)decision support

Accepted Answer

The answer of Call center employees for an online store...

Question 18

________ is trade that takes place between a company and individual consumers using IT and the Internet.
A)Enterprise resource planning
B)Business-to-business commerce
C)Business-to-customer commerce
D)Business-to-business marketplace
E)Business-to-business network structure

Accepted Answer

Business-to-customer commerce refers to transactions conducted directly between a company and individual consumers, typically facilitated through IT and the Internet.

Question 19

When two organizations pool resources, know-how, rewards, and risk in order to produce and market a product, they are
A)establishing a coalition.
B)forming a strategic alliance.
C)engineering a business-to-business network.
D)outsourcing resources.
E)creating a boundaryless organization.

Accepted Answer

A strategic alliance involves two or more organizations collaborating to share resources, knowledge, and risks to achieve a common goal, such as producing and marketing a product.

Question 20

Callie creates a spreadsheet to organize quarterly data. She was able to use the ________ to compare the changes in sales volume and costs over a period of time.
A)empirical data
B)information
C)transformed data
D)decision support facts
E)analyzed facts

Accepted Answer

The answer of Callie creates a spreadsheet to organize quarterly...

Quiz 18: Using Advanced Information Technology to Increase Performance

________ is trade that relies on IT and the Internet to link and coordinate the value chains of different companies.

Modern information systems an organization's need for hierarchy and its efficiency.

Reliable Electronics recently released a new product. Because consumers are buying the product for the first time, demand is low. The marketing manager, however, expects demand will increase rapidly in the ________ stage of the product life cycle.

A(n) ________ system handles sales that take place between companies and between companies and consumers using IT and the Internet.

Kendra is heavily dependent on IT to stay aligned with her job assignments, perform her role, and keep connected to her manager. She has an office but seldom uses it. Kendra is part of a

Rinaldo receives monthly reports from the accounting department that reflect his company's current financial condition. The report Rinaldo receives would be considered

A(n) ________ is a company-specific virtual information system that systematizes the knowledge of its employees, facilitates sharing, and integrates their expertise.

Chen-Chu is compiling a thorough study of competitive products to create new product requirements. She is including only products with a similar use that target the same customer segment and price point. It is the ________ of the information that makes it useful for the company.

Information that has ________ gives managers all the information they need to make an effective decision.

________ systems are multimodule application software packages that coordinate the various functional activities of organizations.

The platform, referred to as ________, is created to connect buyers and sellers in an industry.

A(n) ________ is a formal series of global alliances that one or several organizations create with suppliers, manufacturers, and distributors to produce and market a product.

Rapid advances in IT have been associated with a flattening of the organizational hierarchy, which results in a(n)

A factory in Europe has excess manufacturing capability and formally agrees to begin producing and distributing products for a U.S.-based company eager to build a presence in Europe. This is an example of

A manufacturer is ready to launch a new line of bedroom furniture. The company expects the demand for the new pieces to be minimal in the ________ phase of the product life cycle.

The use of rapidly advancing IT in business has

Call center employees for an online store use sophisticated software that analyzes customer complaints and proposes solutions based on how customers with similar problems have perceived solutions in the past. This tool is an example of a(n) ________ system.

________ is trade that takes place between a company and individual consumers using IT and the Internet.

When two organizations pool resources, know-how, rewards, and risk in order to produce and market a product, they are

Callie creates a spreadsheet to organize quarterly data. She was able to use the ________ to compare the changes in sales volume and costs over a period of time.