Call center employees for an online store use sophisticated software that analyzes customer complaints and proposes solutions based on how customers with similar problems have perceived solutions in the past. This tool is an example of a(n)________ system.
A)online help
B)expert
C)transaction-processing
D)operations information
E)decision support

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The Answer of Call center employees for an online store use sophisticated software that analyzes customer complaints and proposes solutions based on how customers with similar problems have perceived solutions in the past. This tool is an example of a(n)________ system.
A)online help
B)expert
C)transaction-processing
D)operations information
E)decision support

Call Center Employees for an Online Store Use Sophisticated Software